Terms of service
By accessing and purchasing from the Cô Bông Sài Gòn website, you agree to the following terms and conditions.
1. General information
Cô Bông Sài Gòn is a women’s fashion brand operating in Vietnam.
We offer fashion products that are designed and produced in limited quantities.
2. Products and pricing
- All prices are displayed in Vietnamese Dong (VND) or as communicated directly with customers.
- We reserve the right to update prices, product descriptions, or discontinue products without prior notice.
- Due to small-batch and handmade production, slight variations in color or details may occur.
3. Orders and payment
- Orders are confirmed only after full payment is received.
- Payment methods are those displayed on the website or agreed upon via direct communication.
- Certain discount codes or promotions may not apply to international orders.
4. Shipping
- Processing and delivery timelines are stated in our Shipping Policy.
- International delivery times may vary due to customs clearance or factors beyond our control.
5. Returns and refunds
- Due to limited production and custom sizing, we do not offer returns or exchanges except in cases of manufacturing defects.
- Customers must notify us within 48 hours of receiving the item if any issues arise.
6. Customer responsibility
- Customers are responsible for providing accurate personal and shipping information.
- We are not liable for failed deliveries caused by incorrect information provided by the customer.
7. Intellectual property
All content on this website, including images, designs, and written materials, is the property of Cô Bông Sài Gòn and may not be reused without permission.
8. Changes to terms
We reserve the right to update or modify these Terms of Service at any time. The latest version will always be available on our website.